FAQs

Regular maintenance should be done every three months to keep your aircon running efficiently. Quarterly servicing prevents minor issues from turning into expensive repairs, protects your investment, and keeps electricity costs predictable. Most units need just 45 minutes of attention per service.

A chemical wash is suitable when normal servicing doesn't resolve issues like poor cooling or musty smells. We dismantle main components and treat them with non-corrosive chemicals. A chemical overhaul is more comprehensive - every internal part is removed, chemically cleaned, and inspected for wear. It's needed when your aircon makes grinding noises or leaks persistently, taking 3-4 hours to complete.

Gas top-up only makes sense when pressure testing confirms low refrigerant AND the leak is repaired. Air conditioning systems operate on a sealed loop, so refrigerant doesn't evaporate naturally. If gas is low, something is broken. We test first, locate the leak, repair it, and then refill the unit. Topping up without fixing leaks wastes your money because gas escapes again within months.

A chemical wash typically takes 1.5 to 2 hours per unit. This includes removing the fan coil unit, filters, and drain pan, soaking each part in chemical solution, thorough rinsing, reassembly, and testing. We also tarp your floor and clean up completely before leaving.

Yes, we are fully licensed for ledge access and ensure all required permits are secured before work begins. Our installations comply with Building Control Act requirements, with drainage routed to approved outlets. We use proper safety equipment for high-rise work, protecting you from HDB violations that can result in fines.

Yes, you can book in the morning and receive service the same afternoon, subject to time slot availability. We also offer after-hours and weekend appointments. Once confirmed, you'll receive a two-hour arrival window, followed by a WhatsApp notification thirty minutes before our technician arrives.

If the same problem returns within thirty days, we'll fix it at no additional charge. All installations come with a comprehensive one-year workmanship warranty. We're confident in the quality of work we deliver and will address any issues promptly without charging extra.

No. What we quote is exactly what you pay. If we discover additional work is needed during servicing, we clearly explain the issue, provide a separate quote, and proceed only with your approval. You will never have billing surprises.

This usually happens when dirt clogs the coils and algae blocks your drainage pipe. Moisture breeds mold inside your unit within months of use. Not only is your unit unable to cool properly, but it also costs 30% more in electricity because the compressor works overtime. A chemical wash can reach these problem areas that regular cleaning can't access.

We support all major air conditioning brands for installation, repair, and maintenance. Our technicians have an average of 8+ years of experience in HVAC servicing across different brands and systems.